24/7 NurseCare support worker with NDIS participant

Our Services

Support for Every Part of Your Life

From personal care to complex clinical nursing — we deliver compassionate, qualified NDIS support 24 hours a day, 7 days a week. Your care. Your choice. Our priority.

24/7 Availability
NDIS Registered Provider
Qualified Registered Nurses
Person-Centred Care

What We Offer

Our Core Support Services

Every service is delivered by trained, compassionate staff who understand the NDIS and are committed to helping you achieve your goals.

Daily Activities & Personal Care
Support Line 104

Support with the everyday moments that matter most.

Daily Activities & Personal Care

Our support workers provide compassionate, dignified assistance with all personal care activities. We work with you to understand your preferences and routines, ensuring your care is delivered exactly how you want it.

What's included:

  • Personal hygiene — showering, bathing, grooming
  • Dressing and undressing
  • Oral hygiene and skin care
  • Continence management
  • Mobility and transfers
  • Meal preparation and feeding assistance
  • Medication prompting and administration
  • Assistance with communication devices
In-Home Nursing Support
Support Line 114

Clinical care delivered by qualified registered nurses.

In-Home Nursing Support

Our registered nurses bring hospital-level clinical expertise into your home. Whether you need ongoing health monitoring, complex wound care, or medication management, our nursing team is equipped to support even the most complex health needs.

What's included:

  • Wound assessment and management
  • Medication management and administration
  • Catheter and stoma care
  • Enteral feeding (PEG/NG tube)
  • Tracheostomy care and suctioning
  • Ventilator management
  • Health monitoring and vital signs
  • Chronic disease management
  • Post-surgical care
  • Palliative and end-of-life care
Community Participation
Support Line 125

Live fully. Connect meaningfully. Belong.

Community Participation

We believe every person deserves to be an active part of their community. Our support workers accompany and assist you to engage in social, recreational, and community activities that align with your goals and interests.

What's included:

  • Social outings and recreational activities
  • Shopping and errands
  • Attending appointments
  • Sports, fitness, and leisure programs
  • Volunteering and work experience
  • Cultural and religious activities
  • Building friendships and social skills
  • Public transport training
Overnight & High Intensity Support
Support Line 136

Complex care needs met with expertise — around the clock.

Overnight & High Intensity Support

For participants with complex or high-intensity support needs, our skilled team provides overnight active support and sleepover assistance. We are trained in complex care procedures and available whenever you need us.

What's included:

  • Active overnight support
  • Sleepover assistance
  • Complex bowel care
  • Subcutaneous injections
  • Seizure management
  • Behaviour support during overnight hours
  • Emergency response
  • Transition to independent living support
Household Tasks
Support Line 115

A clean, safe, comfortable home — every day.

Household Tasks

We help you maintain a safe and comfortable home environment. Our support workers assist with a range of household tasks so you can focus on the things that matter most to you.

What's included:

  • Cleaning and vacuuming
  • Laundry and ironing
  • Meal planning and preparation
  • Grocery shopping
  • Gardening and lawn maintenance
  • Home organisation
  • Minor home maintenance
  • Pest control coordination
Specialist Behaviour Support
Support Line 120

Positive, evidence-based strategies for a better quality of life.

Specialist Behaviour Support

Our specialist behaviour support practitioners work collaboratively with participants, families, and support teams to understand the reasons behind behaviours of concern and develop positive, person-centred strategies.

What's included:

  • Functional behaviour assessment
  • Positive behaviour support plans
  • Restrictive practice oversight and reduction
  • Staff and carer training
  • Crisis intervention and de-escalation
  • Environmental modifications
  • Collaboration with allied health teams
  • Regular plan reviews and monitoring

Also Available

Additional Support Lines

We are registered across a broad range of NDIS support categories to meet your individual needs.

Line 106

Improved Living Arrangements

Support to find and maintain appropriate housing, including supported independent living (SIL) and transitions.

Line 107

Support Coordination

Help to understand your NDIS plan, connect with providers, and coordinate your supports effectively.

Line 108

Improved Daily Living

Therapy and training programs to build your independence and daily living skills.

Line 116

Improved Learning

Support to access education, training, and skill-building opportunities.

Line 117

Improved Life Choices

Plan management and support coordination to help you get the most from your NDIS plan.

Getting Started

How to Access Our Services

Starting with 24/7 NurseCare is simple. Here's what to expect.

01

Get in Touch

Call us on 0492 857 000 or send an email. Our friendly team will answer any questions you have.

02

Share Your Needs

Tell us about your NDIS plan, your goals, and the supports you're looking for. We'll listen carefully.

03

Service Agreement

We'll prepare a service agreement that outlines your supports, schedule, and funding arrangements.

04

Support Begins

We match you with the right support worker or nurse and your care begins — on your terms, at your pace.

Here for You. Every Step of the Way.

Whether you're new to the NDIS or looking to change providers, our team is ready to help. Contact us today for a no-obligation conversation about your needs.

Phone
0492 857 000 Available 24/7
Hours
24 hours a day 7 days a week
NDIS Registered
Fully registered NDIS provider
Our Promise
Your care. Your choice.